Telemedicine in Jacksonville, Florida
Contact eMDnow: Telemedicine Physicians
The friendly staff at eMDnow, also known as Turner Telemedicine, welcomes your call and looks forward to serving you. If you have any questions about our telemedicine services, please call our office at (800) 511-0497. To schedule an appointment, you can call us or use our secure online appointment request form.
Location and Phone
Phone: (800) 511-0497
3416 Moncrief Road, #101
Jacksonville, FL 32209
1106 A1A N Suite 100-A
Ponte Vedra Beach, FL 32082
Conveniently located on A1A at Mickler Road in Mickler's Landing shopping plaza.
Our regular office hours are:
Monday – Friday: 8 am – 5 pm
Saturday: 9 am – 1 pm
Monday – Friday: 8 am – 10 pm
Saturday: 9 am – 1 pm
In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of eMDnow and they will contact us.
If you have an urgent medical situation and need to talk to eMDnow after regular hours, please call our office at (800) 511-0497. Your call will be returned promptly.
At eMDnow, we currently accept Medicare, Medicaid, Cigna, Human Military (Tricare), Florida Blue and other commercial plans through out-of-network insurances. In agreement with the VA, we can accept veterans who participate in the Veterans Choice program, which allows veterans to seek care outside of the VA.
The following veterans are eligible to seek care by a non-VA provider through the Veterans Choice program: Veterans in need of care that would take more than 30 days to get, veterans who need care but live more than 40 miles away from the closest VA, or veterans who need a particular service that's not covered by the VA.
If a veteran is accessing care through the VA Choice Program, they will be responsible for a co-pay fee of they are seen for a non-service connected condition.
Please contact your insurance company, or call our office at (800) 511-0497 to find out if we accept your plan. If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience, we accept cash, checks, Visa, MasterCard, Discover, and American Express.
If you have a question related to your bill or insurance, please contact our billing specialists at (800) 511-0497.
If one of our doctors suggests a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible.
Some referrals require insurance preauthorization and cannot be processed immediately. Insurance guidelines prohibit us from backdating referrals. We require three business days for the processing of routine referrals.
Prescriptions and refills may be requested through our patient portal.
eMDnow does not issue prescriptions for controlled substances.
No refills are issued during the evenings, weekends, or holidays, as the doctor does not have access to your medical records during those times. It is helpful to anticipate your refill needs in advance to avoid an interruption in your medication therapy.